Furniture Care Guide

1. Overview
This guide provides general information on the everyday use and care of furniture purchased through our website and used in normal household environments across Australia. It is intended to help maintain appearance and function during regular use, without creating additional guarantees or extending statutory protections.

The guidance below applies to furniture used indoors under typical residential conditions.

2. General Care Principles
Most furniture benefits from simple, routine care. The following suggestions are intended as practical guidance rather than mandatory instructions:

• Clean surfaces regularly using gentle methods

• Avoid excessive force, impact or uneven weight distribution

• Use furniture only for its intended purpose

• Attend to spills or marks promptly to reduce the risk of lasting surface changes

Normal signs of use may occur over time and are expected with regular household use.

3. Care by Common Material Type

Wooden Furniture
Wooden items should be kept dry and cleaned with a soft cloth. Prolonged exposure to moisture, direct heat or extreme temperature changes should be avoided. Natural variations in colour and grain may develop over time.

Metal Components
Metal parts may be wiped with a dry or lightly damp cloth. Standing moisture and abrasive cleaning products should be avoided to help reduce surface wear or discolouration.

Fabric and Upholstery
Fabric surfaces benefit from regular vacuuming to remove dust and debris. Spills should be blotted gently rather than rubbed. Wear in frequently used areas may occur as part of normal use.

4. Use Environment and Placement
Furniture should be placed on stable, level surfaces and used in environments suitable for residential furnishings.

For general care:

• Avoid prolonged exposure to direct sunlight where possible

• Keep furniture away from excessive humidity or heat sources

• Follow reasonable weight and usage expectations

These measures help reduce unnecessary stress on materials and structural components.

5. Use Responsibility and Alignment With Other Materials
Issues resulting from misuse, abnormal wear, modification, exposure to unsuitable conditions or use beyond reasonable expectations are not considered normal product concerns.

This guide is intended to align with existing return, refund and consumer rights information. It does not alter or replace rights available under Australian Consumer Law.

6. Questions and Support
If you have questions about furniture use or general care, you may contact us during service hours.

Email: productinfo@dengethub.com
Phone: +65 (919) 50276
Customer service hours: Monday to Friday, 09:00–17:00
Address: APT BLK 6 ST. GEORGE'S LANE #03-213, SINGAPORE 320006, SINGAPORE