Australian Consumer Law Information
1. Overview
This page provides general information for customers in Australia about rights that apply when purchasing furniture through our website for delivery within Australia. It is intended to help consumers understand the protections available under Australian Consumer Law and how those rights operate alongside other site materials.
This information applies to purchases made by Australian consumers.
2. Consumer Rights Under Australian Consumer Law
Australian Consumer Law provides consumers with automatic legal protections when purchasing goods. These protections apply regardless of any additional terms or conditions set out elsewhere on the website and cannot be excluded, limited or modified.
Consumers are entitled to expect that goods supplied meet certain basic standards and that appropriate remedies are available if those standards are not met.
3. Statutory Guarantees for Goods
Under Australian Consumer Law, goods must:
-
Be of acceptable quality
-
Be safe, durable and free from defects
-
Be fit for their intended purpose
-
Match their description
These guarantees apply independently of any other site materials and continue to apply even where other arrangements are described.
4. Remedies Available to Consumers
If goods do not meet the statutory guarantees, consumers may be entitled to remedies depending on the nature of the issue.
Remedies may include repair, replacement or refund, as required by law. The appropriate remedy depends on whether the issue is considered major or minor under Australian Consumer Law.
Our return, refund and order handling arrangements are designed to operate consistently with these legal requirements and do not reduce or replace statutory remedies.
5. Relationship to Other Site Materials
This information operates alongside other pages relating to orders, cancellations, returns, refunds, delivery and data handling practices.
Nothing in those materials limits or overrides the rights available to consumers under Australian Consumer Law. Where there is any inconsistency, statutory consumer rights continue to apply.
6. Questions and Contact Details
If you have questions about your rights as a consumer or how Australian Consumer Law applies to a purchase, you may contact us during service hours.
Email: productinfo@dengethub.com
Phone: +65 (919) 50276
Customer service hours: Monday to Friday, 09:00–17:00
Address: APT BLK 6 ST. GEORGE'S LANE #03-213, SINGAPORE 320006, SINGAPORE